The following terms and conditions (hereinafter ""Conditions")") govern the use of the platform referred to as “SmartQ – Coda Intelligente” (hereinafter, “App”) by the registered users (hereinafter “Users”). The App is managed and placed at disposal by ACME Produzioni Srl (hereinafter “ACME” or “Company”), with in Circonvallazione Clodia, 163/171 – 00195 Rome, Tax Number and VAT number 10245151005.

ACME operates in software production, editing other software packages and providing consultation in the sector of IT technologies and manages directly and on behalf of third party Apps and software.

ACME developed the App intending it for the Users. When signing up for the App various services are made available to the Users (hereinafter “Services”):

  1. users can access all of the logistical and service-related information pertaining to the businesses.

  2. with the App you can find all of the necessary directions to get to the place.

  3. with the App Users can also know and stay updated on additional businesses made available in collaboration with partners.

  4. it is possible to access the services area..

Users are required to read the Conditions carefully.

The App and the Services will be placed at disposal and provided to Users upon acceptance of the Conditions contained herein.

The Company reserves the right, at its sole discretion, without forewarning and/or communication, to modify or replace one or any of the Conditions, and/or modify, suspend, limit and/or interrupt the Services offered at any time. It is the User’s responsibility to periodically check the Conditions.

Using the App and Services after these changes entails full acceptance of the Conditions in their modified version and of their mandatory nature.

1. Definitions

App: mobile application, called "SmartQ – Coda Intelligente”, over which the Company has full availability for use and sales, and placed by said Company in the main “Stores” of the relative operating systems (particularly iOS and Android);

Product: the set of App and Services;

User: the user subject of the App.

2. Conditions for registration by the User - Product Use - Uninstallation

The Company exclusively authorises registration of the App by Users who are at least 14 years of age and residents of Italy.

For registration the User must provide truthful, accurate, complete and updated information.

The User will receive all of the directions to complete the registration process. The User is required to promptly inform the Company of any variation pertaining to the e-mail address or phone number he/she signed up with or other changes. Changes can be made pursuant to the Privacy Policy, by writing to: assistenza@acmeproduzioni.it.

The User agrees to be careful with the password, the alphanumerical code required to use the Product, by keeping it safe without sharing it with others.

The User can at any time uninstall the App from his/her device by momentarily or definitively interrupting the use of the Services provided by the Company.

3. Personal data protection

The User expressly recognises that the Company processes personal data in compliance with the regulations in force concerning personal data and with the dedicated Privacy Policy, which you can consult at this link ___________________________.

4. Security

Every time you use our App the Company and the and third parties working for it adopt due and suitable security measures to prevent unauthorised access, disclosure, modification or destruction of your data, pursuant to the GDPR and current national regulations on personal data protection.

5. Intellectual property

The User is aware of and accepts that the Services can include materials and information protected by author’s rights, copyright, trademarks, patents, trade secrets, and other intellectual property rights.

With special reference to the songs made available in the App, protected by author’s rights, it is not allowed to copy, redistribute, record, transfer, transmit or communicate or place them at public disposal in contexts outside of the purposes of the service.

The User therefore agrees to observe these rights and not jeopardise in any way their exercise by the legitimate holders.

The Company reserves the right to close User accounts that violate the intellectual property rights or others.

The Product, considered in its entirety, is protected by author’s rights laws, registered trademarks, designs and models, dominion names and/or and on other industrial and intellectual property rights and the property of the Company.

6. Exclusion clause

The Company avails of external vendors of the highest professional standards for the support and delivery of its Services.

The Company guarantees the operation of the Product according to the envisaged technical characteristics, pursuant to the standards of the main Online application Stores and covers the costs of maintenance, update and upgrade.

The Company however will not in any case be liable for damage that is accidental or consequential or dependant on the malfunction of applications and in particular and for any damage to the User if not due to actions attributable directly to the Company.

The Company also does not guarantee that the App and the relative Services are compatible with the User’s devices or that they are free of errors, viruses and/or operating defects.

The Company is not responsible for damage caused to the user due to these errors, viruses and/or operating defects.

The Company is not in any case responsible for the malfunctions of the offered Services caused by faults on the phone lines, electrical lines, on-line transmission tools, surges, outages or due to any cause that does not depend on its actions.

The Company is not in any way responsible for the content and services posted on third party websites that the user accesses through links posted in the Product.

The Company reserves the right to inhibit or prohibit or suspend at any time and without forewarning, access to the Product.

7. Contacts

The Company can be contacted for any question, information and clarification pertaining to the Product, to the Services and/or Conditions herein, by writing to: assistenza@acmeproduzioni.it.

8. Applicable Law and Jurisdiction

These Conditions and Services provided to Users are governed by Italian law, with the exception of the regulations on conflict of laws.

Any dispute stemming from the interpretation, application and execution of these Conditions is the exclusive competence of the Courts of Spoleto.